UpGrowth HR

Privacy Policy



UpGrowth HR Sdn Bhd (known as “UpGrowth”) respects your fundamental right to privacy and we are committed to handling any personal data given to us in accordance with the Personal Data Protection Act 2010 (known as “PDPA”).


PDPA primarily aims to regulate the collection, holding, processing and use of Personal Data in commercial transactions and also to prevent malicious use of personal information. This Act plays a crucial role in safeguarding the interest of individuals and makes it illegal for anyone, be it corporate entities or individuals, to sell personal information or allow such use of the data by third parties.


The Personal Data which UpGrowth may collect includes but is not limited to the following:

  1. Name Race
  2. NRIC Number banking Details
  3. Age Marital status
  4. Address Number of dependent
  5. E-mail address income tax file/EPF/SOCSO number
  6. Telephone Previous employment income details
  7. Date & place of birth
  8. Nationality

You should ensure that all the Personal Data submitted to us is complete, accurate and up-to-date. Failure on your part to do so may result in our inability to provide you with the services which you request from us.

In addition to the above, there is also certain information that is automatically collected when you navigate our website. Like many businesses, we also collect information through cookies and similar technologies.

For instance, we may collect your usage data including your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, location, information about how and when you use our website (such as the date/time stamps associated with your usage, pages and files viewed, searches, features you use, etc.) and other technical information.

We may also collect device data (such as information about your computer, phone, tablet or another device you use to access our website) and location data (such as information about your device’s location, which can be either precise or imprecise).

How much information we collect depends on the type and settings of the device you use to access our website. For instance, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). However, you have the option to opt out of this automatic data collection by either refusing access or disabling your location setting on your device.

If you choose to opt-out, your access to certain parts of our website could be limited. The information automatically collected is required primarily to maintain the security and operation of our website, our internal analytics and reporting purposes.


Under PDPA, UpGrowth is defined as Data Processor and Data User. By submitting your Personal Data to us herewith, you hereby agree that we are permitted to receive, collect, retain and use the Personal Data for the provision of or in relation to the Services provided by us.

Rest assured that UpGrowth will always process your Personal Data for purposes based on legitimate business purposes, the fulfilment of any contract with you, compliance with our legal obligations, and/or the consent which you have granted to us.

We use the personal information received via our website for a variety of business purposes described below:

We use the information we collect or receive:

  1. To deliver and facilitate delivery of services.
    We may use your personal Data to provide you with any requested service.
  2. To respond to inquiries/offer support.
    We may use your Personal Data to respond to your inquiries and solve any potential issues you might have with the use of our website or services.
  3. To send marketing and promotional communications.
    We and/or our third-party marketing partners may use the Personal Data you sent for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our website, subscribing to our marketing channels or otherwise contacting us, we will collect Personal Data from you. You can opt out of our marketing emails at any time.

Except otherwise stated in the Privacy Policy, we do not sell, rent, lease or disclose your Personal Data to third parties unless consented by you, or where we are legally required to do so in order to comply with applicable laws, requests by the appropriate governmental, public or local authorities or enforcers, and/or pursuant to judicial proceedings, court order or legal process. Disclosure may also be required where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and suspected illegal activities, or as evidence in litigation in which we are involved in.

Besides the above purposes as disclosed, we shall only use and process for the purpose of which it was collected and adopt appropriate technical and organisational security measures when processing the Personal Data collected.


UpGrowth is committed to ensuring that your Personal Data, whether stored electronically or non-electronically form is secure.

We are required under PDPA to protect and safeguard your Personal Data by taking practical steps to implement security measures thereto, i.e. to protect your Personal Data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

We have implemented appropriate technical and organizational security measures/safeguards designed to protect the security of any personal information we process. We take steps in restricting access to our databases containing Personal Data to authorized officers having the justified need to access such information. Officers who need to have access to Personal Data are required to maintain the confidentiality of such information by signing a declaration to that effect.

Not with standing the above, we are aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. UpGrowth endeavours to protect your Personal Data and transmission of your Personal Data to and from our website at our best effort, but all transmission is at your own risk. Therefore, kindly access our website within a secure environment.


UpGrowth will cease to retain any document and databases containing your Personal Data by destroying and/or deleting your Personal Data as soon as it is reasonable to assume that it is no longer required for the purpose for which it was collected and/or as outlined in this Privacy Policy unless a longer retention period is required by law or where there are requirements by other legal provisions (such as for tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize such information or, if this is not possible, then we will store and isolate your Personal Data in a secure environment until deletion is possible.


Under the Personal Data Protection Law, individuals have the rights to:

  • Access the Personal Data
  • Make Correction of the Personal Data
  • Withdraw Consent Given
  • Prevent Processing for the Purpose of Direct Marketing
  • Prevent Processing which is likely to cause Damage or Distress

You may contact UpGrowth and request for your Personal Data provided to be updated and/or corrected if the data is inaccurate, incomplete and/or misleading. You may request to withdraw the Consent granted previously at any point of time if it no longer serves the purpose for which it was collected.


This Privacy Policy may be subject to occasional updates & revisions. If we make any significant changes to this Privacy Policy, we will provide a more prominent notice of the changes either by prominently posting a notice of such changes on the website or by directly sending you an email notification. We will update this Privacy Policy as necessary to stay compliant with relevant laws. We encourage you to review this Privacy Policy to be informed of how we are protecting your Personal Data.

Our approach is simple:
to understand your business, your personal ambitions and industry in which you compete. We believe this provides you with a personal service, cater just for you.