Who
We Are?
UpGrowth HR Sdn Bhd, headquartered in the vibrant commercial center of Kuala Lumpur, Malaysia, has emerged as a leading player in the BPO industry for SME, specializing in HR outsourcing, telemarketing, and customer experience services. Founded in 2023 by Jason W, along with his co-founder Coco Lim, the company was established to address the evolving needs of modern businesses by offering specialized outsourcing solutions.
Beginning with a comprehensive suite of HR outsourcing services, UpGrowth HR adeptly manages critical functions from payroll processing to regulatory compliance and employee performance optimization. In response to the crucial link between effective customer interactions and sales success, the firm broadened its offerings to encompass telemarketing outsourcing and advanced customer experience strategies.
Looking ahead, UpGrowth HR is strategically positioning itself to expand across Southeast Asia, with ambitions to solidify its status as a foundational pillar in regional BPO services. By transforming business challenges into significant growth opportunities, UpGrowth HR aims not only to lead but to redefine the industry standards.
OUR SERVICES
We believe in dreaming big and we won’t stop regardless of the obstacles until we have provided you with the best services possible.
WHY
UPGROWTH ?
Our commitment to excellence, innovation, and customer satisfaction sets us apart in the following ways:
Expertise
Tailored Solutions
Quality Assurance
Innovation
Collaborative Approach
Timely Delivery
Exceptional Support
Client-Centric Philosophy
When you choose UpGrowth, you’re choosing a partner that is dedicated to your success, invested in your growth and passionate about making a positive difference in your business.
Join us on this journey, and let’s create something remarkable together.
TESTIMONIALS
What Our Clients say about us.
Parcel Daily
Peggie | HR & Customer Services Manager
I am delighted to share my experience with Upgrowth, which has been nothing short of exceptional. From the outset, their professionalism and expertise have profoundly impacted our organization. The team at Upgrowth is composed of highly knowledgeable professionals who understand...
Parcel Daily
Peggie | HR & Customer Services Manager
Henosis Sdn Bhd
Mr. Nigel | CEO
“UpGrowth's innovative and tailored HR solutions have been a transformative force, seamlessly integrating with our business strategy from hiring to brand identity, establishing them as indispensable partners in our startup journey.”
Henosis Sdn Bhd
Mr. Nigel | CEO
LN Worldwide Resources
Mr. Kelvin | CEO
“UpGrowth's unparalleled dedication, personalized approach, and commitment to exceeding expectations make them an outstanding partner for any company seeking top-notch solutions tailored to perfection.”
LN Worldwide Resources
Mr. Kelvin | CEO
Fovty Tech
Dr. Kevin | CEO
“I highly recommend UpGrowth's HR advisory services for their commitment to excellence, prompt responses, and extensive knowledge— a valuable asset for any organization aiming to ensure HR compliance, foster positive employee relations, and thrive in today's competitive landscape.”
Fovty Tech
Dr. Kevin | CEO
MP Group
Mr. Ng | CEO
“Partnering with UpGrowth has been a transformative journey for us, as their exceptional HR services have significantly enhanced our organization's efficiency, structure, and overall success.”
MP Group
Mr. Ng | CEO
NYT Co., Ltd.
Mr. Kyao | Director
"Transforming our start-up journey, UpGrowth's innovative HR solutions have elevated our business strategy, from talent acquisition to brand identity, making HR an indispensable force in our path to success."
NYT Co., Ltd.
Mr. Kyao | Director
M Agency
Dinnie | CEO
"With a dedicated team, UpGrowth has proven to be more than service providers; they are genuine partners who, through their professionalism and expertise, have been a pivotal force in elevating our team's performance and morale, making them the ideal choice for anyone seeking success."
M Agency
Dinnie | CEO
More
To Come...
FAQs
What type of company is UpGrowth?
UpGrowth is a company specializing in business process outsourcing. We offer services such as human resources outsourcing, telemarketing outsourcing, and soon-to-be-introduced customer experience outsourcing. Simultaneously, we prioritize deep collaboration with clients, providing personalized solutions to meet their unique business needs, and are committed to building long-term partnerships rather than transactional relationships.
What are the advantages of UpGrowth compared to other competitors?
Our strengths lie in our professional team, customized services, and a profound understanding of enterprise needs, allowing us to provide targeted and flexible solutions to meet the unique requirements of different clients. Please get in touch with our team to discuss your specific requirements.
How does UpGrowth ensure the effective protection of customer data and privacy?
We understand the importance of confidentiality and take data security seriously. Our professional team implements strict measures to protect your sensitive information. We adhere to industry best practices and comply with relevant data protection regulations to maintain the confidentiality and integrity of your data.
What is UpGrowth's fee structure?
Our fee structure depends on the type of service and your specific requirements. We offer transparent pricing and ensure that you receive value for the services provided. For more information about our fee structure, feel free to contact our team.
What new services does UpGrowth plan to launch in the future?
We continuously monitor market demands and plan to introduce more innovative services in the future to help clients adapt to the rapidly changing business environment and enhance their business competitiveness.
Stay tuned for our new services!
How can one start collaborating with UpGrowth?
It’s straightforward! You can contact our team via phone or email, and we will arrange an initial consultation to discuss your specific business needs and goals. After the initial discussion and consultation, we will tailor a plan for you, providing detailed recommendations outlining our service offerings, timeline, and pricing.